IP Camera Vandal-proof Surveillance Video Dome Camera CCTV IP Camera

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Product Description

H.265 Video Compression

H.265 takes only30% of that H.264 regarding bitrates and storage space

Advance WDR

Newest WDR function used in image processing

Day & Night Vision

Built in IR-Cut Filter with 14PCS IR LEDs,UP to 20 meters IR distance

Support ONVIF 2.0

Works with third party ONVIF NVR and software,such as ONVIF device manager,blue iris ,VLC and so on

Support Motion detection alert and recording

Setting the motion detection to block areas with constant movement

Send an email alert with photos when motion activated

P2P cloud service

Install the APP BESDER or XMEye for IOS/Android

Visit www.xmwye.net for P2P Cloud service

Character :

1) H.265 2MP 3MP 5MP Optional

2) HI3516D Processor For 5MP /HI3516C 3MP / HI3518E For 2MP

3) 1/3” 2235P For 2MP ,1/2.8” SC2235 For 3MP ,1/2.5” PS5510 For 5MP

4) With IR-CUT, Support day/night switch

5) 15fps for 5MP / 25fps for 3MP / 20fps for 2MP

6) DC 12V/ 48V PoE Optional

7) 14pcs IR LED, 5-20m ir distance for night vision

8) Multi-screen software and CMS

9) Image processing: auto exposure(AE), auto white balance(AWB), auto gain control(AGC)

10) Support motion detection, ONVIF

11) Support visit by smart phone

Specification :

Camera

Sensor

1/3” 2235PCMOS For 2MP

1/2.8” SC2235 CMOS For 3MP

1/2.5” PS5510 CMOS For 5MP

Min illumination

Color :0.01Lux ; 0 LUX with IR On

shutter

1/50(1/60)s to 1/100, 000s

lens

3.6mm/6mm

Compression

Video

compression

H. 265 High Profile, support dual stream, AVI format;

Video bit rate

100Kbps~8Mbps

Image

Resolution

2MP : Main Stream :1920*1080 20fps Sub Stream :704*576 25fps

3MP : Main Stream :2048*1536/1920*1080 Sub Stream :704*576 25fps

5MP : Main stream:5MP 2592*1944 15fps;3MP 2048*1536 25fps sub-stream: 704*576 25fps

Image setting

Saturation, brightness, contrast can be adjusted via client side or IE browser

Network

Storage

Via PC/Mobile Phone/NVR With HDD

Intelligent alarm

Motion detect, video lost, network break, IP conflict, storage device full or error

Protocol

1 * RJ45, 10/100M; Support TCP/IP HTTP/RTSP/FTP/PPPOE/DHCP/DNS/DDNS/NTP/UPnP

Noise Reduction

Support WEB remote configuration, OSD, motion detect, alarm input active to record, s

Supports 2D/3D

Interface

Communicating

1pcs RJ45 10M/100M self adaptive Ethernet interface

Video output

Support overlying DDNS, user name, password and other info.

General

Working condition

-20~60 degree. humidity less than 90%(non-condensing)

Power

DC 12V 1A-2A ( Not included ) Or DC 48V PoE Switch/Injector For PoE version ( Not included )

Protection level

High Quality Metal

Package contents:

1 * H.265 Dome Camera

1 * CD

1* English User Manual

FAQ :

Q:What’s the default ip address of the camera ?

F: 192.168.1.10 Username : admin Password : null ( empty ) !

Q : The cameras work with H.264 NVR ?

F: Yes,the H.265 IP Cameras work both in H.264 and H.265 mode,

but be sure that it will just record in H.264 Mode if your NVR is H.264 compression

Q: Does the camera supports Motion Detect,FTP,Email alarm, RTSP and so on ?

F: Yes ! All the IP Cameras we are selling supports these functions .

1) Please Setup the motion detection in the CMS software .

2) We suggest the Sever-U and FileZilla FTP Server to upload the video or image.

3) For the Email alarm,please use Email server which supports SMTP

( Hotmail ,Yahoo not support SMTP ,it not supports Gmail temperately since the server problem ) .

4) ,RTSP URL for VLC media Player :

rtsp://$(IP):$(PORT)/user=$(USER)&password=$(PWD)&channel=$(Channel)&stream=$(Stream).sdp?real_stream

Example : rtsp://10.6.10.25:554/user=admin&password=&channel=1&stream=0.sdp?real_stream

F: What’re the ports information of the cameras ?

Q : ONVIF 2.0 Port 8899 ;RTSP Port 554 ;HTTP Port 80;Media Port 34567

F:Does the camera support IE ,Chrome ,Firefox and so on ?

Q: Since the plug-in problem ,for website interface IP address URL,ONLY IE supports Multi Language . Chrome,Safari just support Chinese .

For cloud server XMEYE.NET ,it supports multi language

Q:When I finish the steps to add the camera to the CMS list,why it notify “ Can’t find the Device “ even I can see the default ip address 192.168.1.10 in the menu .

F: It is the IP Address conflict ,the default ip address is not in the same network segment as your router.

Please click “Edit Device “ to change the camera’s ip address to make them in the same network segment !

For example ,if your router’s ip address is 192.168.0.1 ,then you need to change the camera’s ip address to 192.168.0.XX .

Notice :

DC 12V and 48V PoE Version Optional : )

DC 12V Version Can Just Work With DC 12V 1A-2A Power Supply ( NOT INCLUDED )

48V PoE Version Has PoE Module Inside

Which Can Work With DC PSU 12V1A-2A & 48V PoE Switch/Injector (NOT INCLUDED )

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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 18-28 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of vortexmall (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of vortexmall.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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