1. The information and guidance within this package and instructions for use is important for the safe operation and maintenance of your drone. Please keep it safe for future reference.
2. You accept sole responsibility for any injury, loss or damage that result from your operation of the device.
3. Always follow the instructions when assembling or operating the drone. Always keep at least
4 feet between the user or viewers and the model to avoid risk of injury. Pay attention to the device at all times while in flight.
5. Neither Holy Stone nor any distributors or agents accept any responsibility for loss, injury or damage caused by incorrect operation of the drone.
6. Please ensure assembly instructions are followed correctly to ensure proper operation and performance of your drone.
7. This product contains small parts. To avoid any choking hazard, please keep this drone and all its components out of the reach of children.
8. You must not, under any circumstances, fly this drone over open water or near any public road which will increase the risks of accidents.
9. Keep all packaging materials away from children and dispose them safely.
10. The internals of the drone are not user serviceable, please do not attempt to dissemble this drone or replace any part of the drone, In order to avoid malfunctions during flight.
11.Don’t use or charge the battery if it shows signs of swelling, punctures, or is damaged in any way.
12.Don’t charge the battery directly after use, allow it to cool down in an open and dry area to insure overheating does not occur.
13.When charging, please stay the battery away from furniture, carpet or anything flammable.
14.Don’t charge the batteries overload (below 5A/2A). Make sure to remove the batteries from the charger after charging is complete, never overcharge the battery.
|Buyer||Real customer reviews|
20 Jul 2018 00:44
24 May 2018 00:20
quadcopter cool. all. can be controlled joystick-can be. скачала program,-mounted connection and voila, all on visible. camera of course, not, relieve but and photos,, the start. controlled by good, only need to learn. charging by usb all included. charging quickly, battery to "play" missing. powered by 4x joystick мизинчиковых batteries. two was packed, помялось no, деталька отвалилась джойстику phone to mount only one. and it is not affect the поправлю easily. plus gift-store sent powerbank, good and powerful. very comfortable! thank you very much! https://ru.itao.com/u/933754139 blog in my video will be detailed review of
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||18-28 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.