How to choose correct size?
1.Measure your foot length as the photo(please do not measure the insole length).
2.Find the “US Size” from the size chart by your foot length!
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Product Details
Customer Reviews (10)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 18-28 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of vortexmall (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of vortexmall.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews (10)
Average Rating:
4.8 out of 5
4.8 out of 5
5 stars (9)
4 stars (0)
3 stars (1)
2 stars (0)
1 star (0)
Crosses the quality is not bad! But the dimensional line does not match! Size 43 (foot length 28 cm) store is advised to take us11, were the two sizes bigger than mine. Come with a long insole 30,5 cm. And think will order more. Shipping for 3 weeks, with SMS alert. Seller sociable.
Superb quality, asks nothing to the most well-known ordered 2 and'll think more
Stylish sports running from store # Onemix. Shoes suitable for those who loves simple sports style of dress, and also for those who exercise! Buy size 9.5 for foot length 27 cm, sit perfectly! The same dimensional mesh 100 percent! Super Quality, breathable cloth top, elastic non-slip sole, which repeats all movement of the foot do not hesitate movement, have shock absorption effect, to not overload load on foot. And another dealer in set for sneakers put two pairs of socks and some extra white laces, by black, which were inserted in running!!) thank you for the supply and quality of the goods! The Highlight Of this model is a little скошкнная on side lacing, original one, but first пугаешься, thinking that this marriage)) Cape protected by a small extension base. In the store, this model is presented in six colors. Model and shop definitely RECOMMEND!
The foot 27,5 cm store advice size 10. It perfectly fit the length and width. But the rise in rather compact, would be more free. But if have more, then it would already be galoshes, instead of running shoes The quality of the factory. There are no complaints. Only the husband says that the shoes more suitable for daily wear, than for sports. There is concern that at high loads can burst sole. Everything else is fine. My Instagram: margo_itao A more detailed review and many photo itao: ru.itao.com/item/10012011649367
The original model gives lacing slightly shifted diagonally, as well as the patent translucent outsole. Sneakers textile, lightweight perforated material. It provides excellent air circulation. Separately should pay attention to the sole. High with excellent shock absorption, it will provide comfort and convenience while playing sports and just walk. Material rubber, but japanned part is clearly of a soft material, great bend under your fingers on the sides, but inside has a few hard pole. The whole structure gives sole extra bounce that big plus when running and walking. THE best of hard, I it bend with difficulty. Heel outside reinforced rubber insert foot securely locked, preventing травмирование. Size I took 12,5 foot 29,2 cm. The table this foot size of 29,5 cm. Probably the way it is, running a little too big.
very good looking very fast service store DETAILS It single falta test and hold the good result I hope you are comfortable
excellent, very Comfortable, high quality nice material, 100 recommended selling, By thanks gifts.
area амурской shipping to 5 weeks. packed in the package, box no. отслеживался tracking no. size, but i on the right узковаты little foot. used to take by 42 size 9,5 now understand take that was to 10. поплотнее appear store photo. they are really on wear thin (total 2 layer fabric). зато breathe. piece also sole (if порвётся/порежется боковина, appearance is the han). backdrop, боковины more dense, than toe. movement, цепкая outsole. made qualitative, проклеены neat. in general, they look like'll show yourself. me they достались 36 $. and gift shoelace.
moscow up to 27 days. like running. quality is good, convenient. look quite good see photo. and gift shoelace, thank you! 43 my подошли. size choose посвободнее love.
very comfortable. got free socks and additional shoe lace. makes a squishy sound when walking indoors.